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Anti-Spam Protection Service (9)


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There were 21 questions found in this category:

  1. How do i access my Email account via a PDA or Smartphone? What is the URL to the PDA interface?
    All Email accounts include a PDA interface to enable checking your email from small devices. The URL...
     
  2. What is the size limit of an email account? POP3 email account size limits.
    All POP3 email accounts you create in your Helm control panel have a maximum size of 100MB. This lim...
     
  3. My ISP is blocking port 25. What alternative port can i use to send through Protec's SMTP?
    Some ISPs block the use of port 25 by their clients. If you want to use an alternative port then you...
     
  4. How to Black List a spam email. How to setup reject filters. How to block a specific email address.
    All POP3 Email accounts setup have the option within the webmail interface (http://mail.yourdomain.c...
     
  5. How do i handle Sender Policy Framework (SPF) records? What is SPF? Do you support SPF?
    SPF stands for Sender Policy Framework. It combats return-path email address spoofing while making i...
     
  6. How do i configure my domain to use an external mail server?
    Some clients may want to use their own mail server or one that is outside of the Protec network. In ...
     
  7. You Receive Time-Out Error 0x8004210a or 0x800ccc19 When You View a POP3 E-Mail Account with AntiVirus Software Installed
    Please see the Microsoft KB article here:http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;...
     
  8. What does the CIPHER check box do in the WebMail login page ?
    Cipher login is a security feature that causes the username and password to be encrypted in the...
     
  9. Something is stopping my email from downloading in Outlook and/or causing Outlook to hang, can you help?
    Spammers and hackers have found a new way to disrupt Outlook users.  They have found ...
     
  10. Can I use Outlook or Outlook Express for email?
    Yes, you can use any POP3 compliant software to check your mail. ...
     
  11. What is a POP3 email account?
    POP3 (Post Office Protocol 3) is a protocol used for downloading email messages from an email server...
     
  12. How can I learn what all the settings do in Web Mail?
    When you login to webmail there will be a "Help" link somewhere on the page. This link takes you to ...
     
  13. How do I modify the MX record for my domain name?
    You can modify your MX record through us only if your domain is using our DNS Nameservers. If you a ...
     
  14. I am getting a lot of emails bouncing back to me. How can I fix this issue?
    Your email could be bouncing back to you for a variety of reasons. Here are just a few:1. The email ...
     
  15. What kind of virus protection do you have on your mail servers?
    All incoming and outgoing email is scanned for Viruses at the server level. The software is updated ...
     
  16. What is Email Forwarding?
    When an email is sent to an address at your domain name (e.g. email@yourdomainname.co.uk) your email...
     
  17. What is a Catch All email address?
    All emails sent to your domain that are To an unknown address will land in the Catch All email box. ...
     
  18. Is there a size limit for email attachments?
    In order to keep stable mail servers we have a 10MB limit on all email attachments. Any attachments ...
     
  19. How do I access my webmail account?
    Type the following URL into your browser, replacing "yourdomain.com" with your actual domain name:ht...
     
  20. I can receive my mail okay, but I can't send any. Why?
    Ensure you have followed the instructions to configure your mail client software. For example the in...
     
  21. How do I set up my email account on Microsoft Outlook Express?
    Open Outlook ExpressClick on "Tools" on the top menuChoose "Accounts"Click the "Add" button on the r...
     


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